Features to Consider with Your Digital Phone System Installation in Terre Haute, IN

Digital phone systems have come a long way over the years. They now come with many features that are of great benefit to individuals and businesses alike. If you are considering digital phone system installation in Terre Haute IN, consider choosing a system that comes with the following features.

Entry Access

Some systems allow for two-way calls with visitors. This prevents unauthorized access to the building. Simply integrate the door phone with the system and unlock the door to allow guests to enter the building or office. This upgrade to security can be of great help to many businesses and is a feature everyone should consider.

Transcription

When a person is on the go, he or she may not be able to take down important information contained in voicemails. The right digital phone system can handle this task with ease. Simply request a system that offers voicemail to email transcription and all messages coming into the voicemail will be transcribed to text and sent to the designated email. Once in the email inbox, the messages can easily be filed, organized, searched and deleted.

Training Tools

VoIP phone systems may come with training tools that are of great benefit to a business. Barge is a feature that allows the trainer to listen to interactions between a customer and employee. The trainer can redirect the employee in the event the call goes off track and ensure the right information is being shared with the customer. Whisper is a similar feature, one which allows the trainer to provide advice to the employee while a call is in progress. The client is completely unaware that the trainer is assisting the employee at this time.

These are only a few of the many features offered with a digital phone system installation in Terre Haute IN. There are numerous others that may be of benefit to a company, such as call screening and do not disturb. Speak to the system provider to learn which features are offered and which may be of most value to your organization. Check out Ics-networking.com to learn about the many phone systems available and how they can make your job easier in a number of ways.

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