Effective and timely communication is essential for every business to attract and retain clients. However, it sometimes becomes challenging for in-house customer service to handle all the calls, especially with a high volume. In such cases, the best solution is...
Addison Hudson
Call Center Education Impact on Customer Service and Organization Success
Call center education is essential for the success of any call center. It is the responsibility of the call center to ensure that its employees have the skills and knowledge needed to handle customer inquiries effectively. On boarding new staff should include this...
Why Owning and Using a Smartphone is a Necessity
One full-time job and two part-time jobs later, you are still facing challenges when it comes to your financial responsibilities. Rent is at an all-time high and utility bills are also expensive, leaving you wondering how to keep your phone connected. Seems out of...
Advanced Disaster Emergency Telecommunications Network in Anchorage, AK
The scenic state of Alaska draws many tourists to these vast lands so beautiful and remote. Since this region is made up of remote small towns and villages, having the ability to communicate with others is crucial for people living in this area. Learn why an advanced...
Finding the Perfect Low Voltage Lighting System in Kern County, California
The benefit of a low voltage system is that it runs on stepped-down voltage from the standard 120 volts in a normal household electrical system to 12 volts. This means the risk is reduced from potential electrical arcs over open spaces to a direct shock. Overall, this...